We are always here for you！
LightWAN provides support services to help customers improve network security, stability, and operational efficiency.
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Technical Support
We provide 7×24 customer hotline service, remote technical support, on-site troubleshooting, and online customer service. You can also visit the Support Center for software updates and related documentation.
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Support Home
Software update packages, release notes, feature descriptions, and product documentation are available here.
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Training and Certification
Technical training courses are designed to help our partners better understand LightWAN products and independently carry out installation, deployment, troubleshooting, and maintenance tasks.
Support for enterprise networking and WAN optimization
| LightWAN | |
|---|---|
| Support Home | Software download, technical document & online knowledge base available |
| Software Upgrade | Maintenance of newly released version |
| Technical Support | Tel number:+86 400-6066-118 |
| Response Time | Within two hours |